Complaints procedure


If you have a complaint about our products or our service, you can contact us via the contact form.

You will not receive a confirmation of receipt of your complaint, but we will respond substantively within 14 days. If you do not agree with the solution or can we not find a solution together? Then you can submit your complaint to the Thuiswinkel Disputes Committee) or (www.sgc.nl) via the European ODR Platform..

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